Consumer problems

When you have a dispute with the supplier of a product or service you have purchased, our aim is to resolve the matter as quickly, fairly and inexpensively as we can. Call us as soon as you realise that you have a problem or the other party is behaving in an unreasonable way.

We can tell you where you stand and what we can do next to make sure your rights are respected. Our expert lawyers will always give you a realistic appraisal of your situation, its strengths and weaknesses, and the cost, implications and likely outcome if you have to go to court. Before a case goes to court we will always look for a negotiated settlement to remedy these problems and a solicitor’s letter can often settle a dispute quickly and inexpensively.

We can help you with

• Faulty/unsafe product
• Failure to supply agreed service
• Goods/service bought on Internet
• Service/goods supplied late
• Insurance claim dispute
• Building dispute
• Professional negligence
• Breach of contract
• Advice for Small Claims Court action